| Worksheet ID: |
695 |
| Record Location: |
Davy Crockett Tower, 500 James Robertson Pkwy., Nashville, TN 37243 |
| File Arrangement: |
Other, company name and examination date |
| Media Format Generated: |
Both |
| Media Format Stored: |
Paper/Electronic |
| Date Range: |
1989 to current |
| Annual Accumulation: |
1-2 cu ft, 2MB |
| Current Volume: |
10 cu ft, 5MB |
| Record Value: |
Administrative, Fiscal, Legal |
| Audit Requirements: |
State |
| Reference Frequency: |
| Current Year per Month: |
1 |
| Past Year: |
10 |
| 2 - 5 Years: |
5 |
| Over 5 Years:
|
0 |
|
| Data Update Frequency: |
Yearly |
| Information Shared Outside of State: |
Yes |
| If Shared, List Agencies: |
Other State Insurance Departments |
| Essential Record: |
FALSE |
| Essential Record Stored: |
|
| Essential Record Media Type: |
Electronic |
| Confidential: |
Yes |
| Confidential Legal Citation: |
TCA 56-1-411(f) and 56-2-801 |
| Media Recommendation: |
Current Format |
| Media Recommendation Other: |
|
| Agency Retention: |
10 years |
| Agency Retention - Years Active: |
5 years |
| Agency Retention - Years Inactive: |
5 years |
| Records Center Retention Period: |
|
| Final Disposition after Retention Expires: |
Destroy |
| Legal Citation: |
TCA 56-14-101 et seq, 56-1-401, 408, 409, 410, 411, and 56-32-115. |
| Record Sample: |
No Sample |
| Legal Documentation: |
No Legal Documentation |
| Electronic Records Plan Inventory |
| System Name: |
TEAMMATE |
| IT-ABC Number: |
N/A |
| Hardware Description: |
SQL Database |
| Software Description: |
Web Application |
| System Location: |
Dallas Fort Worth Data Center, SQL Server |
| Backup Procedures: |
Data Backup - TeamCloud operations conducts regular, reliable backups to guard against data loss if something unforeseen occurs. Backup Frequency, Retention, and Restoration - The TeamMate Hosted Software Solution includes daily backups retained for four weeks. All Production SQL databases are backed up nightly and then transferred off-site for safe storage (in the same jurisdiction). All backups are retained for four weeks. Backups are validated at least once per quarter by restoring and validating the databases. Backups are monitored, and TeamCloud Backup administrators receive an email report of any issues. Backup Encryption - All backed-up information is encrypted both in transit and in storage. |
| Disaster Recovery: |
Standard Disaster Recovery - All relevant components of the data center operations and the TeamMate Hosted Software Solution are configured in N+1 redundancy, allowing all primary systems to suffer failures without interrupting service to the customer. All systems are designed to provide 99.9% availability to customers using TeamCloud. The TeamCloud does not have a warm or hot standby site. TeamMate will provide all commercially reasonable efforts to restore service. We have an agreement with Vendors that in the unlikely event of a total loss of the primary facility, they will rebuild our infrastructure to an equivalent facility. This will then be rebuilt using the previous night’s offsite backups. Disaster recovery (DR) plan is not customer specific and is tested at least once per year. Enhanced Disaster Recovery - More extensive recovery options may be available with custom contract terms. |
| Data Migration Description: |
Data Migration is used to create a Data Migration job to move existing data from TeamMate AM to TeamMate+. |
| Metadata Description: |
Name of insurance company, date of examination |
