| Worksheet ID: |
694 |
| Record Location: |
Davy Crockett Bldg. 500 James Robertson Pkwy.
Nashville, Tn. 37243 |
| File Arrangement: |
Alphabetical |
| Media Format Generated: |
Both |
| Media Format Stored: |
Paper/Electronic |
| Date Range: |
1800 TO CURRENT |
| Annual Accumulation: |
200 cu ft/Scanning process will start November, 2018. |
| Current Volume: |
200 cu ft/Scanning process will start November, 2018. |
| Record Value: |
Administrative, Fiscal, Historic, Legal |
| Audit Requirements: |
State |
| Reference Frequency: |
| Current Year per Month: |
1 |
| Past Year: |
5 |
| 2 - 5 Years: |
2 |
| Over 5 Years:
|
0 |
|
| Data Update Frequency: |
Yearly |
| Information Shared Outside of State: |
No |
| If Shared, List Agencies: |
|
| Essential Record: |
Yes - Original |
| Essential Record Stored: |
AGENCY |
| Essential Record Media Type: |
|
| Confidential: |
Yes |
| Confidential Legal Citation: |
TCA 56-2-801, 56-11-108 |
| Media Recommendation: |
Current Format |
| Media Recommendation Other: |
|
| Agency Retention: |
5 years |
| Agency Retention - Years Active: |
|
| Agency Retention - Years Inactive: |
5 years |
| Records Center Retention Period: |
0 |
| Final Disposition after Retention Expires: |
Destroy |
| Legal Citation: |
TCA 56-1-406, 56-2-102, 103, 104 , 113, 114, 115, and 56-11-103 to 107 |
| Record Sample: |
No Sample |
| Legal Documentation: |
No Legal Documentation |
| Electronic Records Plan Inventory |
| System Name: |
TEAMMATE: DOMESTIC / N-DRIVE: FOREIGN |
| IT-ABC Number: |
TEAMMATE & N-DRIVE: N/A |
| Hardware Description: |
TEAMMATE: SQL DATABASE / N-DRIVE: Isilon Storage Device – (NAS) Network Attached Storage |
| Software Description: |
TEAMMATE : WEB APPLICATION / N-DRIVE: The NAS device is accessed via a Network drive controlled by AD group policy. |
| System Location: |
TEAMMATE: DALLAS FT. WORTH DATA CENTER, SQL SERVER / N-DRIVE: Data Centers (South and North) |
| Backup Procedures: |
TEAMMATE: DATA BACKUP - TEAMCLOUD OPERATIONS CONDUCTS REGULAR, RELIABLE BACKUPS TO GUARD AGAINST DATA LOSS IF SOMETHING UNFORESEEN OCCURS. BACKUP FREQUENCY, RETENTION, AND RESTORATION - THE TEAMMATE HOSTED SOFTWARE SOLUTION INCLUDES DAILY BACKUPS RETAINED FOR FOUR WEEKS. ALL PRODUCTION SQL DATABASES ARE BACKED UP NIGHTLY AND THEN TRANSFERRED OFF-SITE FOR SAFE STORAGE (IN THE SAME JURISDICTION). ALL BACKUPS ARE RETAINED FOR FOUR WEEKS. BACKUPS ARE VALIDATED AT LEAST ONCE PER QUARTER BY RESTORING AND VALIDATING THE DATABASES. BACKUPS ARE MONITORED, AND TEAMCLOUD BACKUP ADMINISTRATORS RECEIVE AN EMAIL REPORT OF ANY ISSUES. BACKUP ENCRYPTION - ALL BACKED-UP INFORMATION IS ENCRYPTED BOTH IN TRANSIT AND IN STORAGE. / N-DRIVE: DAILY INCREMENTAL TAPE BACKUPS, WEEKLY FULL-BACKUPS, AND MONTHLY-BACKUPS. |
| Disaster Recovery: |
TEAMMATE: STANDARD DISASTER RECOVERY - ALL RELEVANT COMPONENTS OF THE DATA CENTER OPERATIONS AND THE TEAMMATE HOSTED SOFTWARE SOLUTION ARE CONFIGURED IN N+1 REDUNDANCY, ALLOWING ALL PRIMARY SYSTEMS TO SUFFER FAILURES WITHOUT INTERRUPTING SERVICE TO THE CUSTOMER. ALL SYSTEMS ARE DESIGNED TO PROVIDE 99.9% AVAILABILITY TO CUSTOMERS USING TEAMCLOUD. THE TEAMCLOUD DOES NOT HAVE A WARM OR HOT STANDBY SITE. TEAMMATE WILL PROVIDE ALL COMMERCIALLY REASONABLE EFFORTS TO RESTORE SERVICE. WE HAVE AN AGREEMENT WITH VENDORS THAT IN THE UNLIKELY EVENT OF A TOTAL LOSS OF THE PRIMARY FACILITY, THEY WILL REBUILD OUR INFRASTRUCTURE TO AN EQUIVALENT FACILITY. THIS WILL THEN BE REBUILT USING THE PREVIOUS NIGHT’S OFFSITE BACKUPS. DISASTER RECOVERY (DR) PLAN IS NOT CUSTOMER SPECIFIC AND IS TESTED AT LEAST ONCE PER YEAR. ENHANCED DISASTER RECOVERY - MORE EXTENSIVE RECOVERY OPTIONS MAY BE AVAILABLE WITH CUSTOM CONTRACT TERMS. / N-DRIVE: RESTORE FROM INCREMENTAL-BACKUP, RESTORE FROM WEEKLY FULL-BACKUP, AND RESTORE FROM MONTHLY FULL-BACKUP.
|
| Data Migration Description: |
TEAMMATE: DATA MIGRATION IS USED TO CREATE A DATA MIGRATION JOB TO MOVE EXISTING DATA FROM TEAMMATE AM TO TEAMMATE+. / N-DRIVE: DOCUMENTS DIGITIZED AND TRANSFERRED TO NAS DEVICE. |
| Metadata Description: |
TEAMMATE & N-DRIVE: NAME OF INSURANCE COMPANY, DATE OF APPLICATION |
