| Worksheet ID: |
496 |
| Record Location: |
DHS Family Assistance Service Centers (FASC) |
| File Arrangement: |
Date then Time |
| Media Format Generated: |
Electronic |
| Media Format Stored: |
Electronic: Audio |
| Date Range: |
2004 - current |
| Annual Accumulation: |
1.1 TB |
| Current Volume: |
3.6 TB |
| Record Value: |
Administrative, Legal |
| Audit Requirements: |
State |
| Reference Frequency: |
| Current Year per Month: |
999 |
| Past Year: |
500 |
| 2 - 5 Years: |
100 |
| Over 5 Years:
|
0 |
|
| Data Update Frequency: |
Daily |
| Information Shared Outside of State: |
Yes |
| If Shared, List Agencies: |
United States Department of Agriculture (USDA), United States Department of Health & Human Services (HHS) |
| Essential Record: |
No |
| Essential Record Stored: |
|
| Essential Record Media Type: |
|
| Confidential: |
Yes |
| Confidential Legal Citation: |
T.C.A. 71-1-131(2)(c) |
| Media Recommendation: |
Current Format |
| Media Recommendation Other: |
|
| Agency Retention: |
5 years |
| Agency Retention - Years Active: |
|
| Agency Retention - Years Inactive: |
|
| Records Center Retention Period: |
|
| Final Disposition after Retention Expires: |
Destroy |
| Legal Citation: |
T.C.A. 71-1-131(2)(c) 45 CFR 92.42 7 CFR 272.1 DHS Rules Chapter 1240-01-13 |
| Record Sample: |
No Sample |
| Legal Documentation: |
No Legal Documentation |
| Electronic Records Plan Inventory |
| System Name: |
ZOOM CallREC |
| IT-ABC Number: |
|
| Hardware Description: |
State Unified Communications Cisco UCS B-Series Servers and Chassis in NDC and SDC. |
| Software Description: |
ZOOM CallREC 5.5.1. All records are accessed via web browser. |
| System Location: |
Resides on NDC and SDS SAN's servers that are maintained by State STS located at both Data Center North and Data Center South. |
| Backup Procedures: |
STS conducts daily and weekly backups for servers located at Data Center North and Data Center South. |
| Disaster Recovery: |
STS conducts disaster recovery. This procedure is a prioritized process of enabling critical and essential applications to be restored first and then continuing through the priority list to less significant applications. STS designs and maintains plans for disaster recover for both North and South Data Centers. |
| Data Migration Description: |
Data Migration will be managed by STS in accordance with state standards |
| Metadata Description: |
Date, Time, User ID of worker taking the call, Length in KB. |
