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Tennessee Secretary of State Tre Hargett
Records Management Division
RDA
RDA Management System
RDA Details
RDA
RDA: 766
Database ID: 2548
Record Series Title: Collection Services Records
Record Series Abstract: Documentation created to support delinquent account indicators, collection cases, and bankruptcy cases. Documentation includes, but is not limited to, delinquency notices, taxpayer correspondence, payment plans, notices of levy, collection and bankruptcy case file documents, and reports of collection activity.
Record Series Active: Yes
Cut Off at End of: Other
If Other, Explain: From final resolution or dormancy date.
Total Retention: 5 Years 0 Months
Retention End Action: Destroy
Disposition Notes: The files are to be cut off when the matter reaches final resolution or dormancy. Paper records may be scanned onto server, and once verified for accuracy, paper will be destroyed. The files will then be destroyed by state-approved methods after five years.
View Signed Form: Form Not Received
Worksheet
Worksheet ID: 2742
Record Location: 500 Deaderick Street, Andrew Jackson Bldg.
File Arrangement: Alphanumeric, Chronological
Media Format Generated: Both
Media Format Stored: Paper/Electronic
Date Range: 1989 - Current
Annual Accumulation: 4 cu. ft. 50GB
Current Volume: 20 cu. ft. 260GB
Record Value: Fiscal, Legal
Audit Requirements: State
Reference Frequency:
Current Year per Month: 40
Past Year: 40
2 - 5 Years: 20
Over 5 Years: 0
Data Update Frequency: Daily
Information Shared Outside of State: No
If Shared, List Agencies:
Essential Record: Yes - Original
Essential Record Stored: 500 Deaderick Street, Andrew Jackson Building or Revenue File Server
Essential Record Media Type: Electronic
Confidential: Yes
Confidential Legal Citation: TCA 67-5-402
Media Recommendation: Current Format
Media Recommendation Other:
Agency Retention: 5 Years 0 Months
Agency Retention - Years Active: 5
Agency Retention - Years Inactive: 0
Records Center Retention Period: 0
Final Disposition after Retention Expires: Destroy
Legal Citation: TCA 67-5-402
Record Sample: No Sample
Legal Documentation: No Legal Documentation
Electronic Records Plan Inventory
System Name: Revenue File Servers/ TR3
IT-ABC Number:
Hardware Description: Network Attached Storage (NAS). TR3 has an Intel x86 platform.
Software Description: Servers include Word, Excel, PDF, documents and images. TR3 is a COTS (Commercial Off The Shelf) software package that has been configured to be used by the Tennessee Dept of Revenue to record and support the filing of tax returns, revenue collection, and the enforcement of tax payments. this software is written and supported in VB. Net coding language and highly configurable by utilizing the built in internal configuration utilities.
System Location: Strategic Technology Solutions (STS) South Data Center hosts the Revenue servers that comply with Statewide and TDOE Electronic Records Policy.
Backup Procedures: STS data backup procedures consist of daily incremental back ups, and weekly total back ups on the weekend. The process for backing up data from STS South Data Center is to mirror the information at the STS North Data Center, and then create a weekly back up tape. TR3 data is backed up nightly after batch processing. Transaction log backups occur every 1 hour, 24/7.
Disaster Recovery: Disaster starts with a ticket or remedy request placed with STS for network recovery following STS recovery procedure with a goal of 8 hours.
Data Migration Description: Data is stored on the file servers with the appropriate file extensions. TR3 Data is housed on SQL Server Database tables. It contains tax account information, taxpayer demographics, collection and payment data, and correspondence to the taxpayer.
Metadata Description: Documents contain associated meta data captured including file size, related dates, and related entities. TR3Data collected with record is: DIN: 13 Archetype: 3 Acct. ID: 10 Period Begin: 8 Period End: 8 Doc Amt: 9 Remit Amt: 9 Deposit Date: 8
Contact Information
Contact Name: Caroline Lansdell
Job Title: Revenue Processing Assistant Director Revenue Records Officer
Address 1: 500 Deaderick St.
Address 2:
City: Nashville
Zip: 37242
Phone: 615-253-0099
Email: Caroline.Lansdell@tn.gov
Agency: Dept. of Revenue
Agency Head: David Gerregano
Director: Matthew Waitkus
Allotment Code: 34700
Status
Action Requested: Revision
Comments
  Date Comments
Records Management Division (RMD): 04-18-2019 No recommended changes.
Tennessee State Libary and Archives: 04-18-2019 No recommended changes.
Comptroller Audit Review: 2019-04-18 We have reviewed RDA 766 from an audit standpoint. We concur with the recommended retention and disposition specifications.
Agency: 04-29-2019 Agency concurs.
RMD Director Recomendations: 05-01-2019 RDA 766 is a request to revise an RDA. The retention period will change from six years and destroy to five years and destroy. The format will be paper/electronic. The Title, Abstract, Cut Off, Disposition Notes, and Worksheet have been updated. Recommend approval of request to revise RDA 766.
Signed Form Received: 2019-04-30
PRC Meeting Date: 05-22-2019
PRC Comments: PRC approves RDA 766.
PRC Action: Approved
RDA History
ID RDA PRC Reviewed PRC Action
88 766 2016-11-03 Approved
2544 766 0000-00-00 Pending
2548 766 2019-05-22 Approved