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Tennessee Secretary of State Tre Hargett
Records Management Division
RDA
RDA Management System
RDA Details
RDA
RDA: 11238
Database ID: 2300
Record Series Title: Regulatory Boards Complaint Files
Record Series Abstract: Regulatory Boards Complaint Files may include, but are not limited to, complaints and disciplinary records against licensees.
Record Series Active: Yes
Cut Off at End of: Other
If Other, Explain: The record is cut off when the complaint is closed.
Total Retention: 7 Years 0 Months
Retention End Action: Destroy
Disposition Notes: All Regulatory Boards must keep complaint files as long as the complaint and/or related legal case is open. After the complaint and related legal case is closed, the record is cut-off. The records may be scanned and stored electronically or kept in paper form and destroyed seven (7) years after the record is closed.
View Signed Form: Form Not Received
Worksheet
Worksheet ID: 2300
Record Location: Central Storage Device - electronic or Davy Crockett Tower, 500 James Robertson Parkway, Nashville, TN.
File Arrangement: Alpha Numeric
Media Format Generated: Both
Media Format Stored: Paper/Electronic
Date Range: 01/1900 - current
Annual Accumulation: 40 cu ft, 50 GB
Current Volume: 120 cu ft, 150 GB
Record Value: Administrative, Fiscal, Legal
Audit Requirements: State
Reference Frequency:
Current Year per Month: 12000
Past Year: 9000
2 - 5 Years: 4500
Over 5 Years: 4500
Data Update Frequency: Daily
Information Shared Outside of State: No
If Shared, List Agencies:
Essential Record: Yes - Original
Essential Record Stored: Central Storage Device - electronic or Davy Crockett Tower, 500 James Robertson Parkway, Nashville, TN.
Essential Record Media Type: Electronic
Confidential: Yes
Confidential Legal Citation: TCA 10-7-504(a)(15)(A)(ii) and (a)(20)(A)(iii), (a)(20)(C)
Media Recommendation: Current Format
Media Recommendation Other:
Agency Retention: Record will be kept for 7 years after the complaint file is closed.
Agency Retention - Years Active: N/A
Agency Retention - Years Inactive: 7 Years
Records Center Retention Period: N/A
Final Disposition after Retention Expires: Destroy
Legal Citation: TCA 10-7-504(a)(15)(A)(ii) and (a)(20)(A)(iii), (a)(20)(C)
Record Sample: No Sample
Legal Documentation: No Legal Documentation
Electronic Records Plan Inventory
System Name: CORE
IT-ABC Number: N/A
Hardware Description: Linux VM running RedHat 6.x
Software Description: FileNEt Capture Professional & MS SQL Version #2005 TIF IMAGE FORMATE FileNET Workplace, RBS, Iron Data Version: 2.6#tndci-2.6.2.158 (CORE)/CORE - Web application
System Location: FileNet- Iron Mountain, 6005 Dana Way, Antioch, TN 37013-3152/ CORE - South Data Center
Backup Procedures: Every OIR managed server performs a nightly incremental backup to a disk storage device and is replicated to the other datacenter upon completion. Incremental backups are performed every night of the week and are retained for 30 days at each site. On the last Friday of the calendar month, a full backup is taken of every server and that full backup image is kept on disk for 60 days at both datacenters. The full backup image is also duplicated to tape for long term storage at Iron Mountain for 7 years. The standard backup window for both incremental and full server backups is between 6pm and 6am central time
Disaster Recovery: Servers must be back online and available within 48 hours. 24 hours is the maximum amount of data that can be lost in the event of a declared disaster.
Data Migration Description: Files previously located in Filenet have been migrated to the CORE system. Also, records are submitted electronically in the CORE system.
Metadata Description: Records are stored in a ORACLE database
Contact Information
Contact Name: Susan Page
Job Title: Records Officer
Address 1: 500 James Robertson Parkway
Address 2:
City: Nashville
Zip: 37243
Phone: 615-253-8397
Email: Susan.J.Page@tn.gov
Agency: Dept. of Commerce and Insurance
Agency Head: Hodgen M. Mainda - Commissioner
Director: Carter Lawrence
Allotment Code: 335.10
Status
Action Requested: New RDA
Comments
  Date Comments
Records Management Division (RMD): 08-10-2017 No recommended changes.
Tennessee State Libary and Archives: 08-10-2017 No recommended changes.
Comptroller Audit Review: 2017-08-10 We have reviewed RDA 11238 from an audit standpoint. We concur with the recommended retention and disposition specifications.
Agency: 08-14-2017 Agency concurs with no recommended changes.
RMD Director Recomendations: 08-18-2017 RDA 11238 is a request to create and RDA. The retention period will be seven years and destroy. the format will be paper/electronic. Recommend approval of request to create RDA 11238.
Signed Form Received: 2017-08-18
PRC Meeting Date: 09-07-2017
PRC Comments: PRC approves RDA 11238.
PRC Action: Approved
RDA History
ID RDA PRC Reviewed PRC Action
2300 11238 2017-09-07 Approved