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Tennessee Secretary of State Tre Hargett
Records Management Division
RDA
RDA Management System
RDA Details
RDA
RDA: 11155
Database ID: 2169
Record Series Title: Adult Protective Services (APS) Client Case Files
Record Series Abstract: This records series consist of individual records for Adult Protective Services (APS) alleged victim/clients, including personal information, medical, financial and psychological records, images and the disposition of case information.
Record Series Active: Yes
Cut Off at End of: Other
If Other, Explain: Files are cut off upon case closure.
Total Retention: 6 Years 0 Months
Retention End Action: Destroy
Disposition Notes: Records are received telephonically, by paper and email, then added via data entry into an electronic format. Upon verification of the data and images the paper records are destroyed after 90 days. The electronic version is kept for 6 years. Both are destroyed according to state approved methods.
View Signed Form: Form Not Received
Worksheet
Worksheet ID: 2169
Record Location: The records are located in the DHS County office for which the referral was assigned.
File Arrangement: Alpha
Media Format Generated: Both
Media Format Stored: Paper/Electronic
Date Range: 1990-current
Annual Accumulation: 102 cu ft 27 gigabytes
Current Volume: 610 cu ft. 162 gigabytes
Record Value: Administrative, Legal
Audit Requirements: State
Reference Frequency:
Current Year per Month: 999
Past Year: 500
2 - 5 Years: 100
Over 5 Years: 0
Data Update Frequency: Weekly
Information Shared Outside of State: No
If Shared, List Agencies:
Essential Record: Yes - Original
Essential Record Stored: Adult Protective Services (APS) maintains and stores the paper documents on site. Electronic data and images are maintained and stored by Strategic Technology Solutions (STS) data center. After the required retention records are destroyed according to state approved methods.
Essential Record Media Type: Electronic
Confidential: Yes
Confidential Legal Citation:
Media Recommendation: Current Format
Media Recommendation Other:
Agency Retention: 6 years 0 months
Agency Retention - Years Active:
Agency Retention - Years Inactive:
Records Center Retention Period:
Final Disposition after Retention Expires: Destroy
Legal Citation: C.F.R. 45 164.522 - 530 T.C.A. 71-6-103
Record Sample: No Sample
Legal Documentation: No Legal Documentation
Electronic Records Plan Inventory
System Name: TNAPS (Tennessee Adult Protective Services)
IT-ABC Number: N/A
Hardware Description: The electronic records are permanently stored in folders on a Strategic Technology Solutions (STS) VMWare Server. Metadata is stored in a database on an STS server. All hardware for maintaining the records series shall be maintained in accordance with the current standards of STS.
Software Description: Documents and their metadata are captured by using multi-function devices and scanning the document using a coversheet from TNAPS using Lexmark Document Distributor software and a DHS .net web application. Documents may also be uploaded directly into TNAPS or generated by TNAPS.
System Location: Department of Human Services uses the TNAPS System. The electronic records are kept on a VMWare server maintained and supported by STS at their Data Center.
Backup Procedures: Backup procedures shall be maintained in accordance with the current standards of the Strategic Technology Solutions (STS). Backup procedures shall be reviewed and tested annually.
Disaster Recovery: The Agency shall have a detailed Disaster Recovery Plan for the system in accordance with the current standards of the Strategic Technology Solutions (STS). Disaster Recovery plans shall be reviewed annually.
Data Migration Description: TNAPS documents are scanned via state mfp on the state network, uploaded from the TNAPS system itself or generated by TNAPS. The documents are stored in the folders on STS servers the FARAS.net application uses. The metadata captured at the time of scan is stored in a Microsoft SQL Server database and is never deleted.
Metadata Description: Person ID, Case ID, Referral ID, Investigation ID, OGS ID
Contact Information
Contact Name: Gary Gallion
Job Title: Policy Liaison
Address 1: 400 Deaderick Street Citizen Plaza Building 3rd Floor
Address 2:
City: Nashville
Zip: 37243
Phone: 615-313-5622
Email: gary.gallion@tn.gov
Agency: Dept. of Human Services
Agency Head: Commissioner Raquel Hatter
Director: Pennye Neal
Allotment Code: 345.00
Status
Action Requested: Revision
Comments
  Date Comments
Records Management Division (RMD): 09-01-2016 No recommended changes
Tennessee State Libary and Archives: 09-01-2016 No recommended changes.
Comptroller Audit Review: 2016-09-01 We have reviewed RDA 11155 from an audit standpoint. We concur with the recommended retention and disposition specifications.
Agency: 09-07-2016 No recommended changes
RMD Director Recomendations: 09-30-2016 RDA 11155 is a request to revise an RDA. The retention period will remain six years and the format will be paper/electronic. The Abstract, Disposition Notes, and Worksheet have been updated. Recommend approval of request to revise RDA 11155.
Signed Form Received: 2016-09-30
PRC Meeting Date: 11-03-2016
PRC Comments: PRC approves RDA 11155.
PRC Action: Approved
RDA History
ID RDA PRC Reviewed PRC Action
2095 11155 2016-02-25 Approved
2169 11155 2016-11-03 Approved